Your Antalya Transfer, Answered
Meeting at the airport, private and VIP cars, child seats, luggage, delayed flights and payment — what guests like to know before they book.
Services
What exactly do I get when I book a transfer from Antalya Airport to my hotel?
One vehicle and one driver, reserved for your party and no one else. The driver waits for you in the arrivals hall at Welcome desk No:36 Hana Travel with your name on a board, takes the trolley to the car, and drives directly to your hotel with no detours to collect other guests. Your flight is tracked from the moment you book, so a late landing simply moves the pickup. The price is per vehicle, fixed, and agreed with you in writing before you travel. Child seats are available on request as a paid extra.Will the driver take us right to the hotel entrance?
Yes. The driver takes you to the main entrance or the reception building of your hotel, not to a stop on the main road, and lifts your luggage out of the car there. Large resorts often have a security gate and several buildings; the driver knows how these entrances work, and if your booking is for a particular wing or a separate club section, put it in your request. For a villa or an apartment, give us the exact address and, if you have one, a map pin, so the driver can bring you as close to the door as the street allows.Why choose a private transfer over the hotel shuttle coach?
A shared coach runs to a timetable built around many flights and many hotels. You may wait in the car park for other passengers, and your hotel may be the last of a dozen stops. With a private transfer the timing is set by your own landing, the only address on the route is your hotel, and the vehicle carries your party alone. The price is for the whole car rather than for each seat, so a family or a group of friends shares one fixed amount.What is different about the VIP transfer?
The vehicle. A VIP transfer is made in a Mercedes-Benz Vito VIP, whose rear cabin is fitted with leather lounge seating instead of ordinary bench rows, and which has Wi-Fi on board. It seats up to six passengers with six suitcases. The service around it is the one every guest receives: the meeting at Welcome desk No:36 Hana Travel, flight tracking, and a fixed price per vehicle confirmed in writing before you travel. Guests often choose it for a honeymoon, a business stay or one of the longer drives west to Kaş or Fethiye.Can you move us from one hotel to another during the holiday?
Yes. Many guests spend a few nights in the city and the rest of the week on the coast, or split a stay between Belek and Side. We also drive from a hotel to the cruise terminal at the Port of Antalya, or into Kaleiçi for an evening in the old town. Tell us both addresses, the date, a time and how many of you are travelling, with the luggage, and we reply with a fixed price for the vehicle. As on the airport route, the car is yours alone.Our hotel is in Kaş, Fethiye or Pamukkale. Do you drive that far?
We do. From Antalya Airport, Kaş is about 190 km, roughly 2 hours 45 minutes by road, and Kalkan 210 km. Fethiye is 300 km, around four hours, with Ölüdeniz slightly beyond it. Pamukkale lies 330 km inland, a little over four hours. On a drive of this length you can ask for a short stop for coffee, a meal or the toilet, either when you book or by telling the driver on the way. If small children are travelling, the Vito minivan or the VIP Vito gives everyone more room to settle.
Reserving
How do I book, and what do you need from me?
Send a request through the booking form on this site, or contact us by WhatsApp, phone or e-mail. Each hotel on this site also has its own page, which is a good place to start. We need the travel date, your flight number, the name of your hotel, the number of adults and children, and an idea of the luggage, including anything bulky. An online booking engine is being prepared; for now, a member of our Antalya office reads every request and replies in writing with the vehicle, the price and the meeting details.My hotel is not on your list. Can you still take me there?
Very likely. The site lists more than 1,900 hotels across 58 regions, but new hotels open, others change their name, and many guests stay in villas, apartments or small family-run pensions. Send us the name and the full address, or a map pin, and we check the route and reply with a fixed price for the vehicle. If the address is in the Antalya region or along the coast we already serve, the transfer works exactly as it does for any hotel in the list.How far ahead should we reserve the transfer?
As soon as your flights and your hotel are confirmed. An early request lets us hold the right vehicle for your party, which matters most in July and August and for the larger vehicles: the Sprinters, the midibus and the coach. A request for tomorrow, or even for tonight, is still worth sending. The vehicles and drivers are our own and the office works every day, so we look at availability at once and give you a clear answer. If the vehicle you asked for is already booked, we offer the nearest alternative.What will the confirmation show, and what should I check?
The confirmation arrives by e-mail or WhatsApp and lists the date and time, the pickup point and your hotel, the vehicle, the number of passengers, any child seats, the fixed price and how it is paid, the meeting point and a phone number for the day of travel. Check the hotel name above all: several resorts on this coast have similar names, and some belong to the same chain in different towns. If the hotel, the flight number or a name is wrong, tell us straight away so the driver has the right details.Our flight or hotel has changed. Can we amend the booking?
Yes. Write to us through the channel you booked with and give the name on the booking. A new flight time, a different hotel, one more passenger or an extra child seat are ordinary changes. If the new details call for a larger vehicle or a longer route, the price may change too, and we tell you the new figure before anything is final. Every amendment is confirmed in writing, the same way as the original booking. The cancellation terms are stated in writing when you book.Can you collect us from the hotel for the flight home, and at what time?
Yes. You can book the return together with the arrival, or arrange it during your stay by WhatsApp, phone or e-mail. Send us your departure flight number and time, and we propose a pickup time that allows for the drive from your hotel and for check-in at Antalya Airport; a hotel in Alanya needs a much earlier start than one in Lara. The driver comes to the hotel entrance or reception at the agreed time. Please settle your hotel bill before then, and if the flight is moved, let us know so the pickup moves with it.
Payment
When and how is the transfer paid?
Your written confirmation states the payment method. Depending on what has been agreed, you pay the driver on the day or settle in another way arranged beforehand. Either way, the amount is the fixed price for the vehicle confirmed before you travel; it does not rise because of heavy traffic or a late landing. If you need an invoice in a company name, or would prefer a particular way of paying, mention it when you book and we confirm in writing what we can do.
On arrival
How do we find the driver after landing?
After passport control and the baggage belt, walk through into the arrivals hall. Your driver is at Welcome desk No:36 Hana Travel with a board showing your name. If you do not see the board at once, stay inside the hall and call or message the number in your confirmation; please do not go outside to the taxi rank or accept offers from other drivers. The office and the driver will direct you. From the desk, the driver walks with you to the car park and loads the luggage.What if our flight is delayed or diverted?
We follow every arrival by the flight number in your booking, so the driver sees the revised landing time and adjusts to it; there is no need to phone us from the departure airport. What matters is that the flight number is right. If you are moved onto a different flight, or the plane lands somewhere other than Antalya, send us the new details as soon as you have them and we rearrange the transfer. On busy summer days the passport queue and the baggage belt can take a while, and our drivers allow for that.We land at 07:00 but hotel check-in is at 14:00. What happens then?
The transfer runs at your landing time, so the driver meets you when you arrive and takes you to the hotel straight away. Whether a room is ready early, whether you can leave your luggage, use the pool or have breakfast before check-in are all matters for the hotel, and each hotel handles them in its own way. It is worth asking your hotel before you travel, or noting an early arrival on your hotel booking. If you would rather go somewhere else first, tell us when you book and we quote that route.We arrive after midnight. Will someone still be there?
Yes. A great many flights reach Antalya late at night or before dawn, and we work every hour of every day, so a 3 a.m. landing is met in exactly the same way as a midday one. The driver is at Welcome desk No:36 Hana Travel when you come through, and the office answers by phone and WhatsApp through the night. Most large hotels keep reception open around the clock; if you are staying at a smaller hotel, a pension or a villa, check how late arrivals get in and tell us when you book.
Vehicles
We are a large family or a group. Which vehicle will you send?
We match the vehicle to both the number of people and the luggage. The economy sedan suits up to three passengers with three cases. The Vito comfort minivan and the VIP Vito each take six passengers with six cases. For groups there are 13-seat and 16-seat Sprinters, a 25-seat midibus and a 45-seat coach, used for weddings, sports teams, incentive trips and tour groups arriving at the same hotel. If your party carries more than the usual luggage, a larger vehicle is often the better choice. Give us your numbers and we recommend one.
Bags & children
We are travelling with young children. Can you fit child seats?
Yes, for any age: rear-facing infant seats, seats for toddlers and boosters for older children. Child seats are a paid extra; the charge is added to the agreed transfer price and shown in your written confirmation. When you book, tell us how many children are travelling and their ages or approximate weights, so the driver brings suitable seats and fits them before you get in. You are welcome to bring your own seat instead; mention it so we allow room for it.We are coming for golf, or with a pushchair. Is there room for the extra luggage?
Yes, provided we know in advance. Belek in particular receives many golfers, and a golf bag, a bicycle or a pushchair takes the space of one or more suitcases. A sedan that is comfortable for three people with ordinary cases will not take three golf bags as well. List every bulky item with the numbers in your request, say whether bicycles are boxed, and we send a vehicle with enough room, such as a Vito minivan or a Sprinter. Items that appear unannounced on the day may not fit.
Regions
How long is the drive from Antalya Airport to my hotel?
It depends on the resort. The airport sits east of the city, so Kundu is closest at 10 km, about 15 minutes, followed by Lara at 13 km, 20 minutes. The city centre and Kaleiçi are 15 to 16 km, around 25 minutes, and Konyaaltı 22 km, half an hour. Belek is 35 km, about 35 minutes. To the west, Kemer is 55 km and 55 minutes, Tekirova 70 km, a little over an hour. To the east, Side is 65 km, about an hour, and Manavgat 72 km. Alanya is 125 km, nearly two hours. These times assume normal traffic; each hotel page gives the figure for that hotel’s area.Which resorts and towns do you cover?
58 regions along the Antalya coast and a few inland. Around the city: Kundu, Aksu, Lara, the centre, Kaleiçi, Konyaaltı and the cruise port. West on the Kemer road: Beldibi, Göynük, Kemer, Kiriş, Çamyuva, Tekirova, Olympos, Çıralı and Adrasan. East through Belek, Kadriye, Serik and Boğazkent to the Side and Manavgat coast with Kumköy, Çolaklı, Sorgun and Titreyengöl, then Okurcalar, Alanya, Mahmutlar and Kargıcak. Further on, the Lycian coast from Kumluca to Fethiye and Ölüdeniz, and Pamukkale inland. If your address is somewhere else in the region, ask us.Can we write to you in our own language?
Our office works in English, German, Russian, Dutch, French and Turkish, by phone, on WhatsApp and by e-mail. Write in whichever of these is easiest for you; the reply and the written confirmation come back in the same language, so you can check the hotel, the times and the price without guessing. If something needs explaining to the driver on the day, such as a change of hotel on the way, call the office. It is open every hour of every day and passes the message to the driver.Who runs Antalya Hotel Transfers, and is the company licensed?
The service is run by Hana Travel (Hana Grup Turizm), a travel agency based in Antalya and licensed by TÜRSAB, the Association of Turkish Travel Agencies, under number A-4899. Our D2 authorisation number is 07.1390. The vehicles and the drivers are our own, and bookings are not passed on to outside companies, so the firm that confirms your transfer is the one that meets you at the airport. The licence number can be checked on the TÜRSAB website.